It cannot be overstated how important it is for a good mediator to be able to effectively communicate each parties’ positions to the other. The way in which the mediator frames and articulates the message can often be the deciding factor in whether a deal gets done. We have all seen what the power of words can do in our society at large.
Brilliant writers and orators such as Benjamin Franklin, Abraham Lincoln, Winston Churchill, Martin Luther King, and even those not in the political sector, such as John Wooden, were able to turn a phrase or employ communication techniques that ultimately achieved great results. How something is said or conveyed can often be just as important as what is said or conveyed. Think about how important communication is next time you choose a mediator.
